Privacy Policy
Last updated: 13/08/2026
Holidor & Co ("we", "us", "our") is committed to protecting and respecting your privacy. This policy explains how we collect, use, store and protect your personal information when you visit our website, place an order, request a quote, or otherwise contact us. It applies to all customers, whether UK-based or international, and is written in accordance with UK GDPR and the Data Protection Act 2018.
Who We Are
Holidor & Co is a UK-based supplier of premium LED decorations. For data protection purposes, we are the data controller of any personal information you provide to us.
Contact: info@holidorandco.com
What Information We Collect
We collect information such as your name, contact details, delivery and billing address, order and customisation details, and payment confirmation. We do not store full card details; payments are processed securely through our payment provider.
How We Collect It
We collect information directly from you when you place an order, request a quote, use our Personalise Your Order feature, or email us. We may also collect technical data automatically through cookies when you browse our website, and information from third parties such as payment processors or delivery partners where necessary.
How We Use Your Information
Your information is used to process and fulfil orders, prepare quotations, arrange production and delivery, respond to enquiries, improve our website, and meet legal or tax obligations. We only use your data where we have a valid legal basis to do so, such as fulfilling a contract, a legitimate business interest, or your consent.
Sharing Your Information
We never sell your personal data. We may share it with delivery and logistics partners to fulfil shipments, payment processors to handle transactions securely, professional advisers where necessary, and regulatory or law enforcement bodies where required by law.
International Orders
As we accept orders from customers worldwide, your data may be processed or transferred outside the UK for delivery and order fulfilment purposes. Where this happens, we take steps to ensure your data remains protected to a standard consistent with UK data protection law.
Cookies
Our website may use cookies to improve your browsing experience and support essential website functions. You can control or disable cookies through your browser settings.
Data Retention & Security
We retain personal data only for as long as necessary, including for tax, accounting or legal purposes, after which it is securely deleted or anonymised. We take appropriate technical and organisational measures to protect your data, though no method of transmission over the internet can be guaranteed completely secure.
Your Rights
Under UK GDPR, you have the right to access, correct, delete or restrict the use of your data, object to certain processing, request a portable copy of your data, and withdraw consent at any time. You also have the right to complain to the Information Commissioner's Office (ICO) if you believe your data has been mishandled. To exercise any of these rights, contact us at info@holidorandco.com.
Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted here with a revised "last updated" date.